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International roaming charges rip-off: the ITU gets involved ...
International roaming charges rip-off: the ITU gets involved ...

By Mark A Gregory, RMIT University

The International Telecommunications Union (ITU) has entered the debate about excessive international roaming charges by recommending measures that will improve consumer awareness and encourage operators to lower tariffs.

On September 14 in Geneva, ITU Secretary General Hamadoun I Touré said:

Australia's shame: military superannuation leaves Diggers in poverty
Australia's shame: military superannuation leaves Diggers in poverty

By Mark A Gregory, RMIT University

Defence force families in Australia are falling into poverty because military superannuation funds and pensions are not indexed at a fair rate.

Is this how we, as Australians, want to treat those who have risked their lives to protect the freedoms we cherish?

Will we face a situation where former soldiers and their families are living in penury during their old age?

Verizon Wireless vs Telstra: the great mobile rip-off continues
Verizon Wireless vs Telstra: the great mobile rip-off continues

Does the recent announcement by the Australian Communications and Media Authority (ACMA) of a new code of practice to prevent bill shock for “long-suffering telco customers”, and improve product marketing practices, bring Australia up to par with its international cousins?

In a word: no.

The NBN, service providers and you ... what could go wrong?
The NBN, service providers and you ... what could go wrong?

By Mark A Gregory, RMIT University

Unless you’ve been boycotting all forms of media in the past five years, you’ll be aware that the National Broadband Network (NBN) is well and truly on its way.

An invincible file-sharing platform? You can't be serious
An invincible file-sharing platform? You can't be serious

By Mark A Gregory, RMIT University

A new version of the peer-to-peer sharing application Tribler has created a buzz online following claims by the software’s lead developer that the app is impervious to attack.

Hackers hit Steam: is it time to open the Valve on e-commerce regulation?
Hackers hit Steam: is it time to open the Valve on e-commerce regulation?

By Mark A Gregory, RMIT University

One of the world’s largest online video gaming networks, Steam, has been hacked and its 35 million users may have had their accounts “compromised”. And yes, “compromised” means their (encrypted) credit card details may have been stolen.